外貿(mào)服裝口語(yǔ) 第55期:處理客戶的抱怨之情景對(duì)話(2)

[00:00.31]I'm afraid I'll have to cancel our order. 恐怕我必須取消我們的訂單。 [00:03.15]What's the matter? 怎么回事? [00:04.52]The shipment is not consist with the original sample. 這批貨物與原樣不一致。 [00:09.47]These clothes were produced after the fashion of the sample given by your company. 這些衣服是按照你們公司提供的樣品生產(chǎn)的。 [00:14.55]We regret to say that we are not in a position to accept these clothes as they are out of accord with the sample. 很遺憾，我們不能接受這些衣服，因?yàn)樗鼈兣c樣品不符。 [00:23.16]You can't be serious! 你不是開(kāi)玩笑吧! [00:25.51]No, I'm a serious. I'm afraid I'll have to cancel the deal unless you reduce your price. 不，我是認(rèn)真的。恐怕我將不得不取消這筆交易，除非您降價(jià)。 [00:32.57]Well, in view of our good cooperation over the past years, we can take some considerations, but only for this order. 好吧，鑒于過(guò)去多年的友好合作，我們可以做些考慮，但僅限這批衣服。 [00:48.07]Then how much can you go down? 那么你能減多少? [00:50.44]0.5% off the original price. 原價(jià)的0.5%。 [00:53.29]0.5%! your reduction is too modest. What about 2%? 你的降價(jià)幅度太小了。2%怎么樣? [00:57.09]No. I'm afraid it's still not accpetable. 不行，恐怕我還是不能接受。 [00:59.36]What do you say to 1%, then? 1%怎么樣? [01:03.11]I have no choice but to accpet your condition. 除了接受你的條件，我別無(wú)選擇了。 [01:08.12]Thank you. Let's call it a deal. 謝謝。那么成交了。 [01:10.56]All right. That's settled. 好吧!就這么定了。

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