酒店前廳英語口語 酒店前廳英語口語

　　Part one FRONT OFFICE

　　Unit one Making a Reservation/Advance Reservation

　　第一章 預(yù)訂

　　Key Sentences例句

　　1. Good morning/evening. Reservation. May I help you?

　　早上好/晚上好，這里是...酒店客房預(yù)訂部，請問需要什么幫忙嗎?

　　2. What can I do for you?

　　我能為您幫什么忙嗎?

　　3. Hold on line, please. Could you please hold on?

　　請稍等(電話中) 請稍等，好嗎?

　　4. Could you wait a minute, please?

　　請稍等，好嗎?

　　5. Are you with a company?

　　您是公司預(yù)訂嗎?

　　6. May I know you departure date?

　　請問您的離店日期是哪天?

　　7. How long will you stay with us?

　　請問您住幾天?

　　8. How many people are there in your party?

　　您們一共幾個人?

　　9. That will be four nights.

　　四個晚上。

　　10. May I know the arrival date, please?

　　請問哪天入住?

　　11. Is it just for tonight?

　　請問只住今天一晚嗎?