商務(wù)英語(yǔ)播客第129課:處理危機(jī)之策略

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In this Business English Pod lesson, we'll see how important it is to strategize and plan when you're handling a crisis. 在這一節(jié)的英語(yǔ)播客中，我們將知道的是在你處理危機(jī)的時(shí)候，制定策略和計(jì)劃的重要性。

Any crisis is a test of business strength. To be morespecific, it's a test of people in business. There's nothing like a crisis to show us who can handle thepressure and who will crack. Can your business come through a crisis well? Do you have people with the right leadership skills and decision-making abilities to handle the crisis successfully? Let's see how our team handles things. 任何危機(jī)都能檢測(cè)到業(yè)務(wù)實(shí)力。具體來(lái)說(shuō)，這是對(duì)個(gè)人業(yè)務(wù)能力的測(cè)試。在危機(jī)中能夠展現(xiàn)出我們中誰(shuí)可以很好地處理壓力誰(shuí)可以戰(zhàn)勝困難。你的業(yè)務(wù)能安然度過(guò)危機(jī)嗎?有這樣具備領(lǐng)導(dǎo)技能和決斷能力的人嗎?他們可以順利解決危機(jī)。讓我們看下我們的團(tuán)隊(duì)是怎么處理這些問(wèn)題的。

Our last episode was about taking control in a crisis. We heard Sandy and Mike report a factory accident to their boss Frank. Frank handled that early part of the crisis well. He calmed his employees down, gave them clear orders, and reassured them. 我們上個(gè)播客談的是控制危機(jī)。我們聽(tīng)到了山迪和麥克向他們的老板弗蘭克報(bào)道了工廠的事故。弗蘭克把危機(jī)前期處理得很好。他讓他的雇員們冷靜了下來(lái)，下達(dá)了明確的指令，讓我們確信問(wèn)題可以解決。

Today, we'll see how they develop a strategy to handle the crisis. Mike has been instructed to call the company's VP of Communications in Singapore. Her name is Monika Jing, and she'll show some clear thinking in assessing the problem and making a plan going forward. 今天，我們將看他們是如何制定策略解決危機(jī)的。麥克被指示打電話給在新加坡的公司的副總裁。她的名字是莫妮卡·靜，她將向大家展示明確的評(píng)估問(wèn)題思維和為未來(lái)做計(jì)劃。

Listening Questions

1. Who has Mike talked to about the incident?

2. What does Mike say could happen if the situation is really bad?

3. What does Monika want Mike to do while she contacts other people?